Customer testimonials

None of the following were prompted. They were all extracted from emails that were sent to us, mostly for other reasons.

Ken says:

i'm excited about idiom.com. keep up the good work!

Bob says:

I have a friend also looking for a dedicated PPP connection. I'll pass my experience to him.

Ernest says:

Thanks again for your good service.

Emmanuel says:

You give good service. Bravo

Herb says:

You run an excellent system. Very impressive.

Peter and Cindy say:

Thanks for the good, low-cost service.

Matt says:

Thanks for the great service.

Steve says:

Thanks a lot for the great service

Joseph says:

I am really pleased so far with the service. I have been with @10 providers in the past year and you have been the best.

Matt says:

I can say is, Muir is God and Idiom is Paradise.

Andrew says:

Thanks for quick, concise response!

Ray says:

Thanks for an excellent service.

Chie says:

As of today I have tried Idiom for two weeks. Your service is very fast and reliable. I seldom get a busy signal. I am very happy with your service.

Robert says:

btw, Idiom is the best internet provider I have ever had

Mary and Monica say:

Thanks. I like your service very much; it has given me very few problems.

John says:

Things are going well for me using your service. Thank you.

Ronald says:

Also, "from a satisfied customer" - your connectivity still beats the shit out of anything else I've seen recently. Thanks for the service.

Scott says:

First off, let me start by saying that I am very impressed with your company. While online, your service is fast and reliable. Your customer service is excellent also.

Carl says:

Let me say, by the way, that Idiom is by far the best ISP I've ever dealt with. It's not a question of there never being a problem (though Idiom at its worst is much better than any of my previous providers at their best); it's the fact that you and your support staff positively want to know about the problems, and you actually do something about them.

Matt says:

Keep up the good work! Idiom is great.

Laura says:

You give GREAT customer service! I really appreciate all your answers and the swiftness of your replies!

Bob says:

Thanks for setting up my account so quickly and for the very useful instructions you provide on establishing a connection under Windows 95. I had absolutely no problem configuring Windows 95 and establishing a PPP connection

Laura says:

YOU ARE SO GOOD AT CUSTOMER SERVICE!!!! Yes, I'm "yelling" - enthusiasm, ya know!!!

John says:

Your service continues to be great. I have had some bad ISPs and it is nice to get such good service. thanks.

Emerson says:

Thanks again for being so quick with your service... Glad to see some people still have a little trust.

Laura says:

thanks for your reply, as usual, the personal attention you give your clients is GREAT!

John says:

I've been very pleased with my connectivity - there have been no problems other than those of my own creation, especially transferring my files.

Philip says:

the service continues to be perfect.

Steven says:

I know that you have little doubt as to whether I should move xxx.com to your server, but in case you are ever confused, just try to access www.xxxxxxxx.com

I have been trying now for over a half hour and their server will not respond. It's pretty sad. Top that off with the fact that I was paying premium dollars for their (lack of) service, and it adds up to being very pleased that I am now with Idiom.

Mary says:

Thanks for the mailbox...I'm going to give you all the best recommendations I can think of for those others out there looking for a provider....

John says:

Thanks for your help. I am pretty exciting about having my own domain through Idiom. As always, your support is A+.

John says:

Thanks for getting this going so soon. You have got to have the fastest response time of any ISP.

Lucas says:

Wanted to let you know that your service has been great, your improvments have not gone unoticed, your help is outstanding, and your prices are reasonable. I plan on using your service for years to come keep up the good work!

Jeremy says:

I would like to thank you for your good and continuously improving service. My concerns have always been addressed promptly and I would recommend Idiom to my friends as an excellent value.

Shane says:

I'm just writing to say thank you for all the help you have given me.This goes for all the ppl at idiom,you people have been very helpful and I really appreciate the effort that has gone into making me feel at home with your services.

I have dealt with a number of isp's and none even come close to the levelof 'hands on' service that I have observed from this company.

Keep up the good work......Im telling anyone who asks who has the best service and pricing .

Steve says:

Thank you for your help on this. Incidentally, account setup was easy and painless, an amazing contrast from XXXXXX. I had gotten so used to abuse that I was almost shocked to be treated with such courtesy.

Frank says:

The server has been performing well and I appreciate all the support I have gotten in this process.

Christopher says:

WOW! That was quick Score for your team....

Kat says:

We have connected with another ISP through my husband's work and will no longer need your service. You have provided an excellent service and we have no regrets. If this new service does not meet your high standards you can be assured that we will be in touch.

Jon says:

I am a legacy / transplant idiomatic virtual domain customer, now relocated>down in San Diego -- where the weather is better but the ISP's aren't as good as IDIOM.

Laura says:

I just re-read the emails that passed between us and I want to thank you again for GREAT customer service and being the BEST ISP in the Bay Area!! I wish you tremendous success and prosperity!

I just want to say again that dealing with you was really great! I still recommend your company to anyone who asks me about ISPs in the Bay Area, and still have a link to your site on my page for Broadcast of web pages.

Alison says:

Thank you for strong support and excellent service. It has been a pleasure!

Greywolf says:

I have not seen an ISP like Idiom before -- at least not in any substantive incarnation. The response time is sometimes reasonable (the rest of the time it's downright impressive). The staff accommodates the requests to the best of their practical ability. You're flat-out nice people with whom to do business. In this day and age, it's difficult to find pleasant people on the other side of a business relationship. As soon as I can get my web page together, I'm pointing to you.

Max says:

Your service is great, you really have the best business and technical attitude that we have found in either Europe or the USA. Keep up the good work!

Jim says:

... The server configurations and features are surpassed only by the high level of expert customer service. ...

Richard says:

Thanks for your help. I am quite happy with your service.

Jay says:

Although it has been only a brief trial period, our team is very impressed with the ease of working with you and the level of support you have provided. Thanks! ... You're great. the customer service at idiom is always top flight. ... Thank you for the quick support. If you ever need a reference or quote about how great your service is, feel free to use me. ... You should be getting lots of new account referrals from us -- you deserve them!

Tom says:

Thank you for doing your great service!

Richard says:

Again, thank you for an excellent service.

Lawrence says:

... I'd like to say thanks, for really great service when I've needed it in the past. You've always been quick to respond to my needs and problems. Also, I've never had better throughput from any ISP, period.

Daniel says:

... Idiom's great, we love the speed; our users compliment us on how quickly everything loads.

Steve says:

I just wanted to let you know that I have found Idiom to be the best ISP I have ever had.

Jay says:

You're the best! Once again, you have come up with a load of really useful info. THANKS!

Thomas says:

Thank you for doing constantly good service to your customers. I'm really pleased with you as my ISP.

Diana says:

I have been with idiom (www.idiom.com) nearly a year now, and the service has been impeccable.

Carol says:

Your help in this matter has been exemplary. Now I remember why I recommend Idiom to everyone I know!

Dave says:

So far I've been very pleased with the reliablity and throughput that I'm getting from your ISP!

Bob says:

Thanks for the good service.

Andy says:

idiom's the best!

Eric says:

ps. the service here is still top notch and if anythiung i can ever do to help...lemme know

Marshall says:

A gentle thank you, from a very pleased customer.

Dennis says:

What service! Thank you very much.

Dave says:

You guys have a truly kick-ass service here, and amazingly it seems to be run by just two folks! Am I right here? I love the speedy throughput. I've even gotten a comment or two from friends about how fast my connection is even though it's just on a 14.4 modem.

Ryan says:

Wow, quick response time, thanks. (I guess I'm not the only one who checks email at 11:00pm)

Ryan says:

I wrote to XXX again and they never replied. (I wish their service was as good as yours!)

Ryan says:

Thanks for...actually caring! (woh!) If I said something to my last ISP about a problem like this...they'd say something like "we haven't heard complaints about it before, nothing is wrong with our equipment, it must be your fault"

Anyway...thanks for all your help and the great service.

David says:

Thanks for the quick reply. As always, a satisfied customer.

Nigel says:

Thanks _very_ much - what fantastic service !!

Andy says:

Thanks for everything. Your service is great!

Marshall says:

If you're an industrial strength Internet user, you've got to read this!

I live in Scotts Valley and my client is in Sunnyvale. I needed a copy of SQL Anywhere to run one of my client's new applications. So, a developer in the Sunnyvale offoce zipped the file, which came in at just under 10 Mb., and shipped it to my Idiom email address as an email attachment.

It took the Idiom mail server approximately 1.5 hours (starting at 5 PM on a Friday) to upload the attachment to my mail program. The file unzipped without a hitch, and the install ran perfectly. Hot damn, don't you just live for days like this!

What a difference an Idiom makes. (Let's see you do that with AOL!)

Kristopher says:

You're service is quite reliable and I always connect at 28,800. I would highly recommend your service to friends and family should the need arise.

Bill says:

... and we appreciate the quality service you have consistently provided us.

Ritch says:

Your service and assistance has been excellent.

Cynthia says:

You really are the best! Thank you for being so patient! Thank you so much for helping every time!!!!

Jason says:

I have been extremely impressed with the service I have received from Idiom, both personal, and also your equipment.

Bob says:

I am returning the two USR Sportster modems you loaned me. Thanks very much for letting me borrow them. I use the Internet extensively for my business and it was crucial that I had Internet access during the past few weeks. Thanks for all your help solving my problem. I apologize for having been so stern when I was experiencing problems. Vonnie displayed great tolerance throughout this difficult (for me) period. Thanks very much for sending me the modems so quickly.

Sunil says:

Hey listen you have been a great help with all my accounts so far. Thanks a bunch for the fantastic support. I really apreciate the help..

Jennifer says:

and thank you so much for all your hard work and great providing..

Laura says:

HI! Thank you for the INCREDIBLE speed with which you set me up on my new account with Idiom ! You were GREAT on the phone! Customer service with Idiom has always been such a pleasure!

Zack says:

Thank your helping me get this up & running so quickly.

Eric says:

Also just wanted to say, its now been 1 year I have been using idiom.com as a shell account provider and I must say, keep up the good work, it shows!

Doug says:

Thanks for Idiom's help on this. With your assistance, I was able to ftp pages, etc. to www.petlodge.com.

Josh says:

you guys rock. excellent service so far. i wish i hadn't been paying other isps for so long.

Jim says:

We decided to keep everything here on Idiom. It is very hard to beat the service and I don't have *any* questions concerning your abilities. Thanks for the willingness to set this up for us.

Tom says:

Thank you for the good service you have been doing for me.

Laura says:

Hi~ thanks for the GREAT customer service/answering my questions and putting up a link to my web pages so quickly and everything!

Jay says:

As usual, thanks for your professional and speedy assistance!

Jay says:

THANKS! idiom customer service is the best...

Donald says:

I can't believe the service I've received from Idiom. Better, faster and cheaper than XXXXXXXX. But then again... they know phones and should stick with it!

Andy says:

thanks for the great service!

Richard Churchill says:

We are very impressed with your service, and would be glad to be a reference for you at any time.

[May I put your full name on my testimonials page?]

Yes you can use my full name. Feel free to give out my phone number to anyone who wants to give me a call.

Josh says:

i just wanted to say thanks and how cool it is that you guys actually tell your customers what happened and geek out a bit on it, for those of us that acutally work with the internet and the hardware on a daily basis, its nice to get more info, unlike the typical isp downtime message: 'sorry, we were down.'

Eric says:

Kudos to idiom for XLNT tech support.

Jeremy says:

Thanks! I've been very happy with Idiom's service and communicativeness (is that a word?) which is why I would like to keep you as my personal ISP.

Stuart says:

Thanks for your help. I'm still thrilled with your service. (For some reason even my keyboard seems to work better! I'm a bit baffled by that one, but I guess I'll just have to live with it!)

Dave says:

Great service as usual! Thanks!

Juan says:

Thanks. I would like to say that you offer great service.

Dan says:

Thanks for your wonderful service, and the way you guys keep us posted on the happenings there is really appreciated.

John says:

I really appreciate what you do and how dependable IDIOM has been.

Marshall says:

I want you to know that I really do appreciate the continued effort ya'll put into keeping your system at peak performance levels. Keep up the good work.

Ivan says:

Wow! What great service! I wish my own ISP up here in Seattle were as efficient as you guys.

Kurt says:

Thanks for signing me up so fast. I just created a public_html directory on my account and uploaded my site. Blindingly fast server you've got there -- Oakland feels closer than my hard drive. I'm really glad I switched to Idiom.

John says:

Thank you! Your service is prompt and efficient.

Kurt says:

After months of slooow service at XXX, I recently followed you suggestion and switched to Idiom. Boy, am I glad I did: speedy servers, knowledgable support, reasonable rates.

Ric says:

I just want to say you guys to a great job of keeping us informed and being "up front" about what's going on.

I wish all my vendors approached their business like you do.

Phyllis says:

Idiom is a great ISP.

James says:

For the record, you guys have been great.

Denise says:

Thank _you_ guys for being a good ISP!

Nigel says:

Wow ! What service, I just made the application an hour or so ago, and it _is_ a Monday morning (I've hardly woken up).

Raph says:

I'm extremely pleased with the quality of your service!

Peter says:

Just wanted to say thanks for all the network fiddling -- my 33.6 modem is now actually connecting at 33.6 on the 510-575-1750 line. I'm happy to continue recommending idiom.com to folks I meet (as a computer graphics instructor and typographer) looking for an enterprising and responsive ISP.

Aaron says:

You people are awesome! Thanks for helping me setup my domain! In less than 24 hours, too! Keep up the great work!

Jeremy says:

Something you might want to pass along, in the way of a positive comment, about security and policies, etc.

At my job we have an ongoing project to disable rsh/rshd everywhere and replace them with ssh. One of the barriers were people who were using rlogin to log into their personal ISP accounts from work. Flabbergasted, I explained that even more than using it for machine-to-machine communication on our corporate net, they should protect themselves and their ISP by using it for external accounts. When they explained that their ISP didn't run sshd, I told them flatly their ISP was crap. I recommended idiom.

Linda and/or Ralph say:

So far, everything works. You guys are great.

Kevin says:

I *love* Idiom. These guys have their crap together. I've never waited for a reply from support (even on nights and weekends), and they have cool web stuff like MIVA (HTMLScript), KoolCat, Web based user account setup/maintenance, Virtual POP servers, etc. You can even set up email forwarding through their web center. Even their monthly statements come by either email or can be accessed over the web (even back months).

Jay says:

[responding to the question on ba.internet: Seeking new ISP, came across Idiom. Would appreciate comments by Idiom subscribers about their reliability, connectivity and general opinion of that ISP.]

I think that they are great. We've had 3 ppp accounts and found them to have great uptime. no busy signals (ever) . and fast support. The are the best ISP I know. I'm a sysadmin, and I deal with my share of ISP's and I respect idiom.

Patty says:

thanks again for the GREAT customer service!!! Idiom RULES!!! :-)

Marc says:

It has been a pleasure being with idiom.com over the last 2 years.

Bob says:

I want to let you that I always like Idiom's superior service, support and reliability.

Alex says:

You've been a fantastic ISP, rarely any problems and always helpful. Thanks for the great service.

Dave says:

Thanks for keeping your firmware and systems up to date!

Hugh says:

FYI everything worked PERFECT in getting this new link up, great work there folks!!!

Brian says:

Thank you for your on-going support and quailty service.

Jon says:

I have been very happy with my service through Idiom. Your flexibility and willingness to support me in my learning curve have been of great value.

Ben says:

We just ended our dial-up subscription with Idiom today after using your service for about 12 months. Our apartment complex gave us T1 access at $30 per month and we cannot refuse that. Our experience with Idiom has always been good and we will consider using your services again in the future.

Bob says:

Idiom is a great ISP....I've not had any problems since I got my Gandalf equipment configured correctly.

Ralph says:

By the way, is there any way you can explain why everything always works at idiom.com? Connectivity seems fast, people have no problems sending us mail or accessing our website, it is just completely boring. Whereas many of our friends who use other ISPs keep telling us horror stories about their providers.

Furkan says:

I think your service has been excellent and I have been quite happy with it.

John says:

Idiom is a killer ISP!

Ken says:

Thank you so much for the time you spent with me this morning getting all of my equipment up and running on your Internet Service. Your patience with my lack of knowledge in setting up my router settings is really appreciated.

FYI - At this point it appears that all is operating fine and actually showing a speed performance over the connection I had with XXXX. Will keep you appraised.

Mary says:

Thank you, I have appreciated your service, and only wish you had pops local to Dallas!!! If you ever do, I'll be back!!

Mark says:

this is good. you guys give great service!

Rick says:

You're doing a great job. I've been living in Europe and there are no ISPs in the UK with your kind of stability and service.

John says:

please sign me up again -- Well, I have tried the competition ? and I can truthfully say that xxx.xxx stinks. I never had the ISDN equivalent of a "busy signal" while using your service ? with XXX it often takes me 15 minutes of redialing to sign on. XXX also has no apparent file compression.

Carol says:

Idiom is a fantastic ISP in the SF Bay Area. I highly recommend them.

Louise says:

You know what? I love Idiom. This is the only ISP that really cares. You guys are the coolest.

Jared says:

Thanks for the great service - as always.

Scott says:

thanks for letting me know....if there was just one thing that i like about Idiom more than any other ISP (and there is more than 1 ), is the fact that you keep your users informed of problems and changes.... i TRULY appreciate it! Many other ISPs seems to operate behind a shadowy cloud of ambiguity....

Wendy says:

Once again, thank you for helping me out. I couldn't be happier with an ISP

Nanita says:

Your service is consistently awesome, and I have always liked the fact that you're local and friendly.

Ernest says:

Thanks again for all your help. Idiom is comprehensive and comprehensible

Joan says:

Thank you for providing such great service.

Steve says:

Please note that I have been extremely pleased with Idiom's service during the time I have been a customer, and I will continue to recommend Idiom to those looking for an ISP in northern California.

Paul says:

You guys offer great support!

Joe says:

Thanks for all your excellent service.

Ted says:

You guys (and girls) could teach xxxxxxx many things about running an ISP!

Wendy says:

thanks! you guys are the best.

Ian says:

I have moved my accounts to idiom.com and so far I love idiom. They remind me of xxxx.com in the good old days. I can actually reach someone on the phone. Idiom support has been wonderful and has gotten everything working in a very timely fashion. Support answers their e-mail very quickly. They have even answered it on weekends, when I did not expect a response. The system has good response.

Strata says:

Thanks for providing us with great dialup service; we've recommended Idiom to several clients and will continue to do so.

Robert says:

Hi, thanks for the quick and easy setup. The configuration instructions for dial-up on win 95 were concise and helpful.

Cecilie says:

Thanks for your help with getting my .csrhc file and aliases working again. Your tech services could really teach xxxxxx a thing or two!

Ben says:

Thanks for helping out. So nice to be back with people that understand customer service!

John says:

Thanks! You've just made me an extra happy customer! It's services like this which make me stay at Idiom. Nobody else offers IMAP, let alone any "custom" account configurations. You can't even get shell access at most ISPs.

Margaret says:

Has anyone mentioned just how much your customers appreciate being informed of problems quickly, honestly, and grammatically? :) As a former employee of XXXXXX.com, which couldn't do this to save its life once Marketing got involved, I've been very impressed with idiom customer communication.

Josh says:

thanks for always having great service.

Jon says:

Thank you very much for your excellent service.

Mark says:

Thanks again for the great support!

Chard says:

...the essence was supposed to be that I appreciate having an ISP that is local and responsive. Really.

Keep up the good work!

Mark says:

Thanks again for the great service. I talk you up whenever I can as I think you guys are small, and good, and know your stuff.

Joe says:

btw-- Idiom's been great, *very* satisfied with your service, thank you.

Philippe says:

Thank you again for your services and patience.

Stephen says:

Thanks for all the great support and quick responses.

Mark says:

Darn! You're fast, responsive and customer service oriented -- How refreshing!

Mark says:

thanks for your swift reply (sometimes you guys are faster than other ISP's automatic replies!).

Claudia says:

By the way, so far I'm very happy with Idiom; service quality and responsiveness have both been excellent.

Norman says:

Thanks a lot for the fine services you and your organization have provided.

Ian says:

Idiom has always been responsive, but I never expected such fast turn around. Thanks. Idiom and its staff are great!

Joe says:

anyway, again, thanks. you guys have always been terrific with support.

Mark says:

Thanks for the excellent service.

Ed says:

I just moved across the country to Maryland. I'm afraid that I might be outside of your (dialup) coverage area. I only hope that I can get an ISP that is as helpful and friendly as you have been. It's been great.

Joe says:

as always, thanks. (you guys have been the best dialup ISP i've ever used).

Peter says:

You guys are good!

Ayse says:

By the way, I do want to compliment you guys on being probably the most sanely run ISP I've ever encountered....I've been very impressed with the responsiveness and the general niceness. Keep it up.

Aaron says:

I do appreciate the great service that I've gotten from Idiom over the last three years - I'll continue to recommend you folks as the ISP of choice for the Bay Area.

Ishmael says:

You guys are a great ISP. Thanks for the excellent service.

Jerry says:

As service has been as always, very reliable and of high quality, I thank you for your reliability and customer focus.

Aaron says:

Idiom has been a terrific provider....

Shannon says:

Thank you for the best dialup service I have ever enjoyed!

Dave says:

Thanks... you are the most responsive support team yet....

Robbie says:

I'm very pleased with your services. thanks for all your help

Jack says:

thanks for the great service!

James says:

I want to extend a hearty Thank You Very Much -- you have been very very good to me, answering my questions and providing nearly flawless service (the glitches were un- avoidable). You guys are a top-notch service.

Hari says:

You are the best.

Patrick says:

thanks for your quick and thorough response to my support email earlier. You guys rock!

Stan says:

Thanks for being a great ISP.

Peter says:

Thank you, I'm really happy with the service and support.

Dina says:

Thanks for your help and good service.

Eric says:

You guys are top shelf.

Duane says:

Thanks for the ongoing great service & Updates.

Helena says:

Again I want to tell you folks I have enjoyed and appreciated being served by you.

Cecilie says:

Thanks very much. We got the system set up and I am logged in now. Your web site had good instructions and it was great that you followed up on the request so quickly.

Damon says:

You guys provide a very good service.

Mark says:

I don't know if anyone has thanked you for the fine job you do. It's nice to have an ISP that is a small, personally run operation.

Francois syas:

Thank YOU. E. & A. told me about Idiom a while back, but had I known about y'all being on the ball like this, I would've deserted xxxxxx.com yonks ago. Yow.

Mark says:

you guys really do have amazing support

Wendy says:

Once again, I feel I must tell you what a great experience I continue to have working with you - idiom is just great.

Diane says:

Happy Thanksgiving, folks! I am THANKFUL to have had such a great service for the past several years!

Francois says:

Have a happy bird day folks. One thing I'll be giving thanks for is a reliable, competent ISP. Thanks again.

Eric says:

You guys are top shelf, and I don't think I could be happier. Thanks for the really excellent systems and service.

John says:

You are the only "Full Service ISP" I know of, with better support and flexibility than anybody.

Justin says:

Thanks for the fabulous service...

Rich says:

I've been telling everyone that idiom is a great ISP.

Dale says:

Thanks for all the excellent service over the years.

Felix says:

You folks have sure got the hooks in me for being so fine. I dread ever having to switch for any reason, and I sure am glad I don't have to when I move this time.

Geoffrey says:

Thanks for update and great service.

Mark says:

My idiom connection has been exceptional....

Robert says:

I have been very satisfied with my Idiom account for the time that I have had it, which is quite some time now. Thanks for all the good service.

Paul says:

I just wanted to take a minute to say thanks for keeping me in the loop on this. I have been trying to get DSL service for about a year now from a variety of different providers. None of them have been able to get their act together enough to get my service established, and not a single one has been able to provide me with up-to-date, and accurate information as to where the process is. So thanks, it's been a breath of fresh air.

Tony says:

Your attention to detail and fast technical help is the best in the business.

Tom says:

Thank you for the years of service and your very responsive tech help and support when I needed it.

Jennifer says:

Thanks so much for your expertise and great service!

Dale says:

I think your company is great. Have been very happy with the speed of your server and it's reliability.

Marx says:

Thank you much. You and the idiom staff are always so helpful.

Perry says:

Again thanks for great service and sincere customer service communications.

Sarah says:

I want to thank you for the excellent service that you have provided me over the past two years.

Denise says:

I have been thoroughly pleased with my Idiom service over the past four (five?) years. You speak Unix, you offer telnet service, you're prompt and thorough in providing support answers. I have recommended you to many friends and acquaintances.

Donald says:

Thank you for the great service!

Phil says:

Thanks for the wonderful service you have provided.

Mark says:

Once again, great service from Idiom!

Billy says:

I would also like to thank you for years of high quality service, and I'm sorry to have to cancel my account (as a result of moving out of state). You always had prompt email and phone support, kept the customer in the loop with notifications of maintenace windows, and just in general provided great service.

Frank says:

Thank you much for your USUAL EFFICIENT, FRIENDLY and PERSONAL service!

Harry says:

I have been pleased with the service you have provided. For the past year or so it has certainly met my expectations for performance and reliability.

Sam says:

Thank you for the very reliable service!

Norbert says:

Thank you very much for providing an EXCELLENT e-mail/internet access service.

Cecilia says:

By the way, have I told you recently how much I appreciate your always quick and helpful customer support? :-)

Ian says:

Thank you! Idiom - where support never sleeps. I certainly did not expect a response until tomorrow. As always, Idiom Rocks!

Carole says:

Thanks for your great service.

Francois says:

Whatever you guys are doing, please keep it up. This totally Does Not Suck.

Perry says:

Thanks for continued great service.

Martin says:

Thank you all for your excellent service over the past three years.

Dennis says:

Thanks for responding and again, I think you are the best ISP out there. Maybe not nationwide or Fortune 500, but human and accessable. Real value rather than Virtual value.

Joe says:

i appreciate your great service.

Nissim says:

Thank you for your help. idiom has been a great ISP, and I look forward to sticking with you guys!

Perry says:

Thanks for superior service.

Patrick says:

keep up the good work. I never have any problems with idiom.

Heather says:

The bits have been flowing more smoothly than ever this month and I couldn't believe how fast the link to Germany is (via your excellent upstream connections)! Thanks and keep up the great work...

Richard says:

This is one of the things I really like about having a little, local ISP. I can send a note like that, and get a real answer from a real person who knows I'm not just being a pain. :-) You guys are great.

Nick says:

Thanks for your great service.

Tucker says:

Thanks. You guys are the best.

Mark says:

I have truly appreciated the service you all provide.

Lance says:

I have been impressed with idiom's professionalism from day one, and continue to be.

Allyce says:

Thanks for many years of wonderful service...

Stacey says:

i love working with you guys. it is soooooo easy and quick. you rock!

David says:

Thanks for five years of excellent, trouble-free locally-owned service. Idiom Rocks!!

Nissim says:

Your service is fantastic, and the tools you give your users like DNS control and dial-up POP stats really set you apart from any other ISP I've used.

William says:

It has been wonderful being able to rely on Idiom's quality services - both machine and human, since we first signed on many years ago. Thank you for continuing to provide us that stability and level of attention!

Rusty says:

By the way, as a long-time customer, I thank you for your service and exceptional up-time reliability.

Liz says

I want you to know that I very much appreciate the smooth functioning operation you guys run. Thank you for your personal touch in communications too.

Tom says

Thank you for the excellent service you have provided over the years.

Bill says

I rely on you for your continued excellent service and uptime, hope you manage to stay around forever!

Olivier says

Thanks for a great service,

Cathy says

I want to say that your service has been excellent.

Jim says

Let me add a note of general thanks for the good service. You guys seem as good as the original worldpassage, and they were super! I don't know why people put up with the big ISPs.

Jon says

Idiom is the best ISP I've had; keep up the great job!

Jonathan

Many thanks for so many years of fantastic support and service!! You have set a very high standard for any other ISP to try to attain.