About Idiom
Founded
Idiom has been selling dialup Internet access since
Spring 1993. At first, this was done more as
a hobby than a business: David Sharnoff needed a well-run
reliable system for his own use; letting other people use it
too didn't make much difference.
In September 1996, the first full-time employee was added. Since
then Idiom has grown steadily in both the number of accounts
and the types of services offered.
Why choose Idiom?
The advantage a small provider like Idiom has is that every
customer is important. When you call, you can talk to someone
who knows the Internet inside and out. Idiom is not managed from
afar: if there is something wrong, we are likely to notice it and
fix it before anyone else does.
We never make you wait on hold. We can't always take your call, but
we will return phone calls promptly.
Our existing customers love us. We've kept a few of their
comments online.
Our account management interface is quite powerful. It allows you
to route email within your own domain; specify reverse DNS lookups
for your routed networks; and switch from a dynamic IP address to
a static one and vice versa.
User-visible equipment
The main shell machine is a dual Pentium III 1Ghz with 2GB of RAM and
10,200 RPM disks. It is running FreeBSD.
The modems are fully digital and made by Livingston and Cisco (depending on
access number). The Livingstons support both ISDN, V.90 and K56flex modem connections.
(And 33.6, 28.8, 19.2, 14.4, 9.6, etc) The Ciscos additionally support V.92.
How to reach us
Send invoices, contracts, sales documents, and things specifically
for David Sharnoff to:
Idiom
2625 Alcatraz Ave. #514
Berkeley, CA 94705-2702
Send payments and things specifically for Vonnie Gurgin to:
Idiom
1563 Solano Ave.
PMB #107
Berkeley, CA 94707-2116
+1 (510) 595-4321
+1 (888) 663-8878
support@idiom.com
www.idiom.com
